Order Return Policy
At Auto2000 Sport, your satisfaction is our priority. We understand that sometimes a product may not meet your expectations. That’s why we offer a simple and fair return policy to ensure a smooth shopping experience.
Eligibility for Returns
You may request a return if:
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The product is damaged, defective, or incorrect upon delivery.
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The product is unused, in its original packaging, and in resalable condition.
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The return request is made within 7 days of receiving the product.
⚠️ Custom-made or specially modified items are non-returnable, unless defective or damaged.
How to Request a Return
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Email us at [email protected] or call/WhatsApp us at 03062452000 within 7 days of delivery.
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Provide your Order ID, clear photos or videos of the item, and a brief explanation for the return.
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Our team will verify the request and guide you through the next steps.
Return Shipping
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If the return is due to our error (damaged, defective, or wrong item), we will cover the return shipping cost.
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If the return is due to customer reasons (e.g., change of mind), return shipping will be the customer’s responsibility.
Refund or Exchange
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.
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If approved, you may choose between:
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Exchange (subject to product availability)
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Refund to your original payment method within 7 working days
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💡 In case of Cash on Delivery (COD) orders, refunds will be processed via bank transfer.
Non-Returnable Items
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Used or installed products
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Electrical or electronic components once opened
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Clearance or discounted sale items
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Custom car parts and modifications
Need Help?
If you have any questions or need assistance with your return, feel free to contact us:
📧 Email: [email protected]
📞 Phone/WhatsApp: 03062452000